Mitchell and Ness
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Returns will be accepted for up to 14 days of customers receipt or tracking number on unworn items. A $14 restocking fee will be charged for all returns. No refunds will be given unless the item that was ORIGINALLY ORDERED has become unavailable and the order can not be fulfilled. Refunds will not be given due to items not being in stock that you wish to exchange for. Returns will be offered and a store credit will be issued that is valid for up to one year and valid on shopnacirema.com and not for use with phone orders or in store purchases, nor is it applicable for shipping costs. For returns, return shipping will not be reimbursed. WE DO NOT ACCEPT RETURNS ON SALE ITEMS OR INTERNATIONAL ITEMS, NOR CAN SALE ITEMS BE CANCELLED. ALL SALES ON SALE ITEMS ARE FINAL.
GIFT CARDS CANNOT BE RETURNED OR EXCHANGED. ALL SALES ARE FINAL. NO EXCEPTIONS.
Visa, Mastercard, Amex, and all other Gift Cards are not accepted on shopnacirema.com
Any return items will be issued store credit in the amount of the original cost of the item (shipping excluded) minus a $14 restocking fee. Credit is good for a year and is only valid on shopnacirem.com and not for use with phone orders or in store purchases, nor is it applicable to shipping costs
To return an unused item within 14 days of receipt, please ship the item(s) to:
1401 Greenbrier Parkway Store 2216
Chesapeake, VA 23320
Please write down and include with the return your name, order number and email address. Once it is received by our facility, an online store credit will be generated for the original price of the item, excluding shipping, minus the $14 restock fee. You will then be emailed with instructions for using the credit for a future online purchase.
All U.S. orders are shipped via UPS Ground. The shipping rate to the contiguous 48 U.S. states is priced is $12 for the first 4 pounds, and $4 for each additional pound.
All orders to Alaska, Hawaii, and Puerto Rico will be shipped UPS Ground at a flat rate of $28 for packages under 4 pounds and $4 for each additional pound.
- Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for domestic delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
- We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout.